Privacy Policy for Zest Global Education

At Zest Global Education, your privacy is of utmost importance to us. We are committed to safeguarding your personal and sensitive information while complying with all relevant privacy and data protection laws. Below, we outline how we collect, use, and protect your information.

Our Commitment to Privacy

  • Minimal Collection: We only collect the information necessary to fulfill your request or provide relevant, personalized information.
  • Retention Policy: If we don’t need your information anymore and you request deletion, we will securely delete it.
  • Transparency: We strive to explain our data practices clearly and concisely.
  • Control: You decide how we communicate with you and the type of information you receive.
  • Third-Party Protection: We will not share your information with third parties for marketing purposes without your explicit consent.

This policy provides detailed information on how we handle your personal information.

Who We Are

Zest Global Education is a global education consultancy that assists individuals in pursuing international education opportunities. References to "we," "us," or "our" refer to Zest Global Education and its affiliated entities.

Contact Information

For privacy-related inquiries, please contact:Privacy Officer
Zest Global Education
C2, Pioneer Heritage Residency II, Beside Sane Guruji School, Santacruz West Mumbai - 400054
Email: privacy@zestglobaleducation.com

We aim to respond to your inquiries within a reasonable timeframe.

Services and Information Collection

1. Study Abroad Counseling

To assist you with studying abroad, we may collect:

  • Personal details: Name, email, contact details, country of residence, nationality, study preferences, and intended start date.
  • Additional information: Education history, employment details, professional memberships, and funding sources.
  • Sensitive information: Health data (for visa applications) and documents like passports or proof of citizenship.

This information enables us to:

  • Provide tailored study and visa assistance.
  • Communicate with education institutions on your behalf.
  • Match your profile to suitable programs and institutions.

2. Student Essentials Services

For services like health cover, accommodation, and guardianship, we may collect:

  • Personal details: Name, date of birth, financial details.
  • Sensitive information: Medical or health-related information.

We use this information to:

  • Arrange services such as health insurance and accommodation.
  • Communicate with relevant authorities for visa and guardianship applications.

3. Events and Conferences

When you register for events, we may collect:

  • Personal details: Name, email, education history, professional memberships.
  • Participation details: Speaker roles or exhibitor information.

This helps us:

  • Register and manage your event participation.
  • Provide event-related updates and future opportunities.

Retention of Personal Information

We retain your information only as long as necessary for the purpose for which it was collected or as required by law. Typically, we retain personal data for up to 7 years unless otherwise specified.

Disclosure to Third Parties

We may disclose your information to:

  • Overseas education institutions.
  • Visa authorities or health insurance providers.
  • Regulatory bodies as required by law.

Where information is shared internationally, we ensure adequate safeguards are in place, including compliance with data protection laws and use of standard contractual clauses.

Your Privacy Rights

You have several rights regarding your personal data:

  • Access and Correction: Request access to or correction of your data.
  • Erasure: Request deletion of data no longer required.
  • Restriction: Limit how we process your data.
  • Withdrawal of Consent: Revoke consent for data usage at any time.
  • Data Portability: Request your data in a portable format.
  • Object to Processing: Object to specific data processing activities.

To exercise your rights, contact us at privacy@zestglobaleducation.com.

Data Security

We employ technical and organizational measures to protect your data, including:

  • Secure IT systems and encrypted communications.
  • Restricting access to authorized personnel.
  • Regular security updates and employee training.

Despite these measures, please note that electronic submissions over the internet may not always be fully secure.

Cookie Policy

When you visit our website, we may collect data such as your IP address through cookies. For more details, please refer to our Cookie Policy.

Complaints and Inquiries

If you have concerns about our handling of your personal information, you can:

  • Contact our Privacy Officer at privacy@zestglobaleducation.com.
  • Lodge a complaint with your local data protection authority.

Policy Updates

This policy was last updated in December 2024. We may update it periodically. Significant changes will be communicated directly to you if we have your contact details.

For further information or assistance, please contact us at privacy@zestglobaleducation.com.

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